ITRP Connect is an annual event for the entire ITRP community. During this event you can learn about the more advanced ways in which the ITRP service is used to add value. Customers, partners and prospects are all invited to participate in this deep-dive. Many of them will share their experiences during this event. At the end of the day, you should leave this event with a head full of ideas on how get the most out of ITRP for your organization.
This event also provides a great opportunity to meet the ITRP team in person and find just the right expert to brainstorm with.
09:30 – Coffee & Welcome
10:00 – ITRP 2016, 12 Months of Progress
10:40 – Unlimited Design! Styling the End User Experience
11:25 – Knowledge Management, Status Update
11:45 – KCS
12:45 – Lunch
13:45 – SIAM
, What It Is and Why It Matters
14:45 – SIAM, Use Cases in ITRP
16:00 – Project & Portfolio Management, Status Update
16:30 – Change Management, Sneak Preview of New Features
17:00 – Digital Transformation, the Future of Enterprise Service Management
17:30 – Happy Hour